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Accessibility Information

Please contact admin@nrfd.org or call 941-721-6700 Ext. 9 for any accessibility issues on the website. If you are using assistive technology to access content on this website and the format of any of the material interferes with your ability to access it, please let us know immediately and we will correct it. If you contact us, would you please indicate the nature of your accessibility problem, the preferred format in which to receive the material, the web page address of the requested material, your contact information, and any other information that would allow us to assist you. We also stand ready to assist with or provide any content that may be obtained by this website.

The North River Fire District would like to hear any input that would make our website serve you better.  

Discrimination Complaints Procedures for NRFD Programs and Services

Compliance Coordination

North River Fire District (NRFD) does not discriminate on the basis of race, color, national origin, sex, age, disability, religion or family status in any of its programs or services.  For questions, concerns or complaints regarding the Civil Rights Act or the Americans with Disabilities Act, contact the NRFD Admin at admin@nrfd.org or (941) 721-6700.   Civil Rights or the Americans with Disabilities Act Complaint Procedure. 

 

What We Do

North River Fire District (NRFD) is committed to ensuring that no person is excluded from participation in, denied the benefits of, or subjected to discrimination under any program, activity, or service that it provides. North River Fire District is committed to serving program beneficiaries who require an accommodation under the Americans with Disabilities Act to receive access to facilities, programs, and services.  These accommodations are coordinated through the Title VI / ADA Coordinator.

 

Complaint Processing

If someone believes they have suffered from discrimination under an NRFD program, they may contact the NRFD Nondiscrimination Program Coordinator to seek informal resolution.  If the complaint is within the jurisdiction of NRFD, or informal resolution was not possible, it will be promptly and impartially investigated. NRFD’s goal is to address complaints within 60 days of receipt, though the time to carefully investigate complaints may be longer depending on the nature of the complaint and complexity of the issue.

Preliminary Inquiry:

NRFD will conduct a preliminary inquiry to determine the need for further investigation.

 

  • NRFD will notify the complainant in writing that a preliminary inquiry is underway to determine the need for further investigation.

 

  • If the preliminary inquiry by NRFD indicates that an investigation is warranted, the complainant will be notified in writing and an interview will be scheduled.

 

  • If the preliminary inquiry indicates an investigation is not warranted, the complainant will be notified in writing of the reasons why and factors considered.

Complaint Investigation:

Complaints warranting further investigation will be promptly and impartially processed by the NRFD Nondiscrimination Program Coordinator. The results of the investigation will be provided to the NRFD Fire Chief for review.

 

  • The complainant will be notified in writing of the results of the investigation and what actions will be/have been taken in response and a timeline to request review.

 

Access to Persons with Limited English Proficiency or Disability


NRFD will take reasonable measures to provide meaningful access to department services to individuals with limited English proficiency (LEP).  LEP persons are persons with a limited ability to speak, read, write, or understand English.  NRFD will take reasonable steps to ensure meaningful access to persons with limited English proficiency, and respond to requests for reasonable accommodations to ensure accessibility for person with disabilities.

 

For questions, please contact us:

NRFD Nondiscrimination Program Coordinator

Assistant Chief Joseph Sicking

North River Fire District
1225 14th Ave. W., Palmetto, FL 34221
E-mail: admin@nrfd.org   Phone: 941-721-6700

Reviewed November 21, 2022

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